Shandong Xinhai Mining Group Co., Ltd.

When traffic dividends fade, a 100-person export team breaks through

“From previously fragmented tools and data to close, integrated collaboration, Inquiry Cloud has helped Xinhai upgrade traditional manufacturing with higher efficiency and lower cost.”

Xinhai Mining

Company overview

Shandong Xinhai Mining Group Co., Ltd. was founded in 1997, originally as Yantai Xinhai Mining Machinery, and is headquartered in Yantai, Shandong. It focuses on mining investment and full mining-industry-chain services, covering design and research, complete equipment manufacturing and procurement, commissioning and delivery, and mine management and operations, with offices in a number of countries and products sold on international markets.

Business model

Its overseas business is built on mineral-processing equipment, mining projects, and end-to-end industry-chain services for mine customers worldwide. The published case describes an export team of about one hundred people, who need to coordinate international project development and follow-up across long decision cycles.

The problems at hand

When traffic advantages fade, growth has to be rebuilt

The published theme is a 100-person export team finding a new breakthrough after traffic dividends recede. Adding more channels is not enough; collaboration and conversion have to improve.

Fragmented tools and data made teamwork costly

Tools and data were previously scattered, so a large export team could not work from the same information, and follow-up and review slowed down.

How Inquiry Cloud moved the work forward

1

Rebuild the growth approach after traffic advantages fade

The published theme is a 100-person export team finding a new breakthrough after traffic dividends recede. When older ways of obtaining traffic become harder, adding more channels is not enough; collaboration and conversion have to improve.

2

Bring fragmented tools and data together

Tools and data were previously scattered, so an export team of about one hundred people could not work from the same information, and follow-up and review slowed down.

3

Move to integrated collaboration

Scattered tools and data are brought into a process the team can share, so people can develop and follow up international projects along the same customer path.

4

Keep looking for growth with higher efficiency and lower cost

The published account says integrated operations improved collaboration and reduced running cost, helping a traditional manufacturer’s export team keep moving in a tougher traffic environment, instead of returning to disconnected tools.

The company overview and business model are based on publicly available company materials. The problems and approach follow Inquiry Cloud’s already published case statements. No unpublished performance figures are added, and nothing here is a promise of results.

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